Privacy Policy

We only collect information you choose to share with us, including:

• Information you voluntarily provide through forms or submissions
• Contact information such as name and email address
• Community submissions, stories, questions, and Lantern Tips™
• Newsletter and email subscription preferences
• Basic technical information collected automatically, such as browser type, device type, referring pages, and general usage analytics
• Account information you provide when signing in through third-party services (for example, Meta/Facebook Login or Google), limited to what you authorize

We do not knowingly collect medical records or protected health information. Any wellness or symptom notes entered into our tools are for personal, educational use.

We use the information you share to:

• Respond to inquiries and messages
• Deliver requested communications, newsletters, and updates
• Enable community participation and moderation
• Improve website resources, tools, and educational content
• Understand aggregate website usage through analytics
• Maintain the safety, security, and integrity of our services

We do not sell personal information.

We may use cookies, similar technologies, and analytics tools to understand how the website is used and to improve the experience. Cookies help remember preferences and measure how visitors interact with our pages. You can control cookies through your browser settings; disabling them may affect some features.

We may use trusted third-party services to operate, secure, and improve our platforms. These services may process limited information subject to their own privacy policies. Services we use now or may use in the future include:

• Meta / Facebook and Instagram (including Facebook Login)
• Google services and Google Analytics
• YouTube and Spotify (for embedded media and podcast distribution)
• Supabase (authentication, database, and secure storage)
• Email delivery and newsletter providers
• Hosting, CDN, and website analytics providers

When you sign in with Meta/Facebook or Google, we only receive the profile fields you authorize (typically name, email, and profile identifier). We do not post to your social accounts on your behalf.

We take reasonable technical and organizational measures to protect the information you share, including encryption in transit, restricted access, and reputable infrastructure providers. No method of transmission or storage is 100% secure, but we work to safeguard your information consistent with industry practices.

You may request to review, update, correct, or delete the personal information you have provided to us. To make a request, contact us using the information below. We may need to verify your identity before acting on a request, and some information may be retained where required by law or for legitimate operational reasons.

Our website and services are not directed to children under the age required by applicable law (generally 13, or 16 in certain regions) without appropriate parental involvement. We do not knowingly collect personal information from children without verifiable parental consent. If you believe a child has provided information to us, please contact us and we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:

Unhinged N Loud™ Advocacy & Education Foundation
Email: unhingednloud@outlook.com